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  1. #1
    Team ODOC
    Registriert seit
    14.09.2008
    Ort
    2800 Kgs. Lyngby, Copenhagen, Denmark
    Beiträge
    23

    Standard Aquatuning.de, fraud?

    Hi guys, I am strongly considering reporting Aquatuning.de for fraud.
    I made a 283 Euro order back in December, they pulled money before shipping (which is not legal in first place?), the money was drawn early January, 3rd or 4th if I am not mistaking...

    They have not kept me up to date as for mail...
    My order is listed as;
    Order status: prepayment complete

    We have February, and I have still not seen my stuff, or been contacted by the store.... Is this service level common for Aquatuning?

    - I am strongly considering making a police report for fraud, as this has been worrying me for a while now.
    Beer'n'bench!

  2. #2
    Administrator
    Mr.Fail
    Avatar von stummerwinter
    Registriert seit
    10.09.2006
    Ort
    Zum Wohl die Pfalz!
    Beiträge
    15.358

    Standard

    Did you ask for a shipping/tracking number? Maybe the allready shipped...
    Zitat Zitat von Stuart Pigotts Weinreisen: PFALZ
    Das verbindende Element unter den Einwohnern der Pfalz ist die gemeinschaftliche Vorstellung ihrer Region als Paradies auf Erden, und dabei spielt der Wein - den sie fast vorbehaltlos postiv sehen - eine bedeutende Rolle.

  3. #3
    AF-hwbot-team Avatar von Warhead
    Registriert seit
    22.04.2007
    Ort
    Äberlausitz
    Beiträge
    1.247

    Standard

    We have February, and I have still not seen my stuff, or been contacted by the store.... Is this service level common for Aquatuning?
    then you have to look for the status of the parts, if there is everything available or not

  4. #4
    AwardFabrik Crew
    Strebert
    Avatar von SeLecT
    Registriert seit
    15.09.2006
    Ort
    An der schönen Nordsee.
    Beiträge
    9.730

    Standard

    You can call them with the phone - number: (049) 0700 / 27828864
    Or you can check the availability per ICQ - ICQ number: 631150711
    AwardFabrik - a tribute to hardware

  5. #5
    Team ODOC
    Registriert seit
    14.09.2008
    Ort
    2800 Kgs. Lyngby, Copenhagen, Denmark
    Beiträge
    23

    Standard

    I think it is a radiator that is missing, but shipping was originally ~early January, and been postponed without notifying me one single time.

    It has changed to ~Shippingdate unknown, on the homepage, today.
    I have send an email, hope to get respons soon, but so far, nothing.

    I will call them tomorrow, as lessons has been cancelled.
    But is "prepayment" without the agreement of the customer legal in Germany? Drawing money from a customers creditcard before delivering the product is not legal in Denmark, and is "rewarded" with a big penalty fine
    Beer'n'bench!

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